Bath and North East Somerset Libraries

Staff Spotlight: Owen on Disability Pride Month


July is Disability Pride Month. We talk to Owen Pass, CS Library & Information Advisor at Midsomer Norton Library, Information and Advice Services about what it means to him.

There are many ways to celebrate Disability Pride Month – from events, sharing stories to volunteering. We have chosen to share stories from within our service by talking with Owen Pass, one of our CS Library & Information Advisor at Midsomer Norton Library and Information Advice Services.

Owen at library information desk smiling at customer

Owen started out as volunteer in the Library & Information Service in Midsomer Norton. In 2019, he became an apprentice. He completed his studies with a distinction and then became a Customer Service Library and Information Service Advisor. Owen’s managers say:

“Owen is a key member of the team, always recognising when a customer needs assistance”.

Last summer, Owen’s commitment to learning was recognised at the Council’s At My Best Awards Staff Recognition event. 

To mark this month, we asked Owen a few questions about what it means to him.

In the UK, only 53.2% of disabled people are in employment compared to 81.8% of non-disabled people. Since you started as a volunteer all those years ago, you’ve completed an apprenticeship, become a member of staff, and been celebrated at a staff recognition event.

Considering the statistics, did you always think you’d be able to achieve what you have?

What do you enjoy most about your job?

What can be hard?

I always try to find ways of doing a job, always try to turn it into a positive and find an alternative way to do a task, so that I can see it through.  It can be hard sometimes if items I need for a customer are out of reach, but I just ask a colleague to help, to enable me to still serve the customer.

If you could give advice to a young disabled person looking for work experience or a paid role, what would you tell them?

And finally, what does Disability Pride Month mean to you?